GENERAL TERMS AND CONDITIONS FOR THE ONLINE SHOP ZIRBIT.AT
Zirbit eU, Römerstraße 101, 6103 Reith bei Seefeld, Austria, commercial register number FN 513741b (nhereinafter referred to as ZIRBIT.AT) valid from 1.12.2019.
For all orders through our online shop www.zirbit.at the following terms and conditions apply to consumers. Please read these terms and conditions carefully before placing an order. In individual cases, something else can be agreed, for example in an individual sales talk or in an individual other correspondence.
Consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed occupation.
2. Contractor contract
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog in the sense of an invitation to the customer to submit his purchase offer. You can first add our products to the shopping cart without obligation and submit your entries before sending your binding Correct the order at any time by using the correction aids provided and explained in the order process. The product presentations in the ZIRBIT.AT online shop are used to submit a purchase offer. By clicking the "Buy Now" button, you are making a binding purchase offer for the goods in the shopping cart. The confirmation of receipt of the order follows immediately after sending the order by email and does not constitute acceptance of the contract.
When the contract with ZIRBIT.AT comes about depends on the payment method you have chosen:
When you submit the order, you also send us your credit card details. After your legitimation as a legitimate cardholder, we ask your credit card company to initiate the payment transaction and thereby accept your offer.
In the ordering process, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in the shop, we ask PayPal to initiate the payment transaction and thereby accept your offer.
Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you will confirm the payment instruction. This concludes the contract with us.
After placing the order, you will be forwarded to a central bank selection list. After selecting your bank, you will be connected to the corresponding online banking, where you will confirm the payment instruction. This concludes the contract with us.
Invoice (prepayment before delivery)
After placing the order, you will receive an invoice via email for transfer to our IBAN. By sending this e-mail through ZIRBIT.AT, the contract with us is concluded.
The following applies to deliveries to Germany: We will accept the order within 3 working days with an acceptance by email. The following applies to deliveries outside of Germany: We will accept the order with a shipping confirmation by email.
If a product you have ordered is exceptionally not available, we will inform you immediately by email. You can then cancel your order free of charge.
The goods remain our property until they have been paid for in full.
3. Contract language, treaty text storage
The language available for the conclusion of the contract is German. We save the text of the contract and send you the order details and our terms and conditions by email. For security reasons, the contract text is no longer accessible on the Internet.
The prices listed in the offer at the time of the order apply. All prices stated include the applicable statutory value added tax. Prices can be revoked, but such revocation does not affect sales contracts that have already been concluded.
5. Shipping & delivery
There is no minimum order value. The applicable shipping costs apply to each order.
You can find out more about the possible shipping costs in the product range.
We reserve the right to deliver orders only when all previous deliveries have already been paid for.
The customer's order is delivered as a complete delivery. However, we are entitled to make partial deliveries.
There is generally no delivery on Saturdays, Sundays and public holidays, Christmas and New Year's Eve. Then the delivery time can be extended accordingly.
Note: The delivery date depends on several factors, such as the item or shipping method and availability. If the goods are not in stock, the goods will only be delivered by a supplier. The total delivery time of the order is based on the product with the longest delivery time.
We are not responsible for delays in delivery and performance due to force majeure. If events of force majeure occur, ZIRBIT.AT is entitled to postpone delivery for the duration of the hindrance and ZIRBIT.AT will inform the customer immediately of the delay. The customer then has the right to withdraw in whole or in part from the contract by setting a reasonable grace period for ZIRBIT.AT, or to insist on the fulfillment of the affected parts of the contract by ZIRBIT.AT. Force majeure is equivalent to strikes, natural disasters, war, blockades, export and import bans and other governmental interventions, regardless of whether they occur at ZIRBIT.AT, a ZIRBIT.AT supplier, a logistics partner or the customer.
The following payment methods are generally available in our shop:
When you submit the order, you provide your credit card details. After legitimation as a legitimate cardholder, the payment transaction is carried out automatically and your card is debited.
In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further information during the ordering process.
Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount immediately, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instruction to us. You will receive further information during the ordering process. The payment transaction will be carried out immediately afterwards and your account will be debited.
If you select the eps-Überweisung payment system, you will be forwarded to a central bank selection list. After selecting your bank, you will be connected to the corresponding online banking. After successful registration and approval via TAN or electronic signature, the amount due will be transferred from your account.
Invoice (prepayment before delivery)
You pay your order before delivery by bank transfer to our IBAN.
If you are in arrears with the payment, we reserve the right to claim default interest of 4% pa We are entitled to assign our claims or to pass them on to a third party.
7. transport damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. But you help us to be able to assert our own claims against the carrier or the transport insurance.
The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found in the product and on special information pages in the online shop.
Claims for damages against consumers within the meaning of the Consumer Protection Act in the event of slight negligence on the part of ZIRBIT.AT and against corporate customers even in the event of gross negligence on the part of ZIRBIT.AT are excluded. The above disclaimer towards consumers for slight negligence on the part of ZIRBIT.AT does not apply to personal injury and also not for the main contractual obligations of ZIRBIT.AT.
10. Copyright, usage and exploitation rights
The information provided in the online shop and self-created such as photos, images, data, texts or other materials (“content”) are the property of ZIRBIT.AT.
Third party information provided by ZIRBIT.AT is the property or right of use of third parties. ZIRBIT.AT has only one right of use or broadcast. They may not be used for commercial purposes without our prior consent, in particular reproduced in a wide variety of media such as the Internet.
11. Information requirements
When ordering, you are obliged to provide truthful information. If your data changes, especially your name, address, email address, telephone number, you are obliged to notify us of this change immediately by changing the information. If the customer omits this information or if you provide incorrect data from the start, in particular an incorrect email address, we can withdraw from the contract insofar as a contract has been concluded.
12. dispute settlement
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/, Consumers have the opportunity to use this platform for the settlement of their disputes.
In order to resolve disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists, we are obliged to participate in dispute settlement proceedings before a consumer arbitration board. Responsible is Internet Ombudsman, Margarentenstraße 70/2/10, 1050 Vienna, Austria, http://www.ombudsmann.at, One dispute settlement proceedings before this point, we will participate.
13. Applicable Law and Jurisdiction
Austrian law applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. For consumers within the meaning of the Consumer Protection Act who are habitually resident abroad and not in Austria, however, the mandatory national provisions of their home countries apply, provided that the Austrian regulations are not more favorable for them.
If the customer is domiciled or habitually resident in Austria or is employed in Austria, only the jurisdiction of the court can be justified for an action against him according to §§ 88, 89, 93 para. 2 and 104 para. 1 JN in whose district the place of residence, habitual residence or place of employment is located.
14. Severance clause
If individual provisions of this contract become ineffective or unenforceable or ineffective or unenforceable after the conclusion of the contract, the validity of the remaining provisions remains unaffected.